We assist you via phone Mon-Thu from 8.15 - 16.30 & Fri 8.15 - 15.00.

Silva UK

We do ship to most countries, however, there are a few that we are unable to send to.Please see our shipping policies for more info:<a href="https://silvasweden.uk/policies/terms-of-service" id="isPasted">https://silvasweden.uk/policies/terms-of-service</a>Please note that international shipments can take 3-5&#xA0;days.If you have been waiting for more than7&#xA0;days to your order, please get in touch with our team so we can investigate the issue.

We do ship to most countries, however, there are a few that we are unable to send to. Please see our shipping policies for more info:. https://silvasweden.uk/policies/terms-of-service. Please note that international shipments can take 3-5 days. If yo

Do you ship worldwide?

Shipping

How do I make a return?

What do I do if I receive the wrong item in my order?

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

What is your cancellation policy?

Order

How do I track my order?

How long does delivery take?

Where can I purchase Silva products in my country?

My Trail Runner Free 2 Headlamp Only Lights Up Occasionally – What's Wrong?

What colour temperature do our Silva headlamps have?

Headlamps

My compass has an air bubble inside – What Now?

My Compass is Depolarized – What Can I Do?

Information Regarding Initial NEO and NEO S Compass Deliveries

Compasses

The battery in my older headlamp has run out of power. What can I do?

Batteries

Previous backpack model

Backpacks

Water Bladder Questions for Your Ski Belts (e.g., Flex 10)

Struggling to Open Your Water Bladder?

Running/Ski belts

Eye Relief and Near Focus

Binoculars

Dry Bag Sizes

Dry bags

How do I lock my poles in the locked position?

Poles

Can I use 500ml bottles in the Strive runnings vests?

Running Vests

Product questions

Do you offer a repair service?

I am looking for a spare part but I cannot find it on the website?

Repair and Spare

Do you ship worldwide?Updated 3 months ago