Do you offer a repair service?Updated 3 months ago

Currently, we do not offer a direct repair service for our products. This decision is based on our commitment to minimizing our environmental footprint while developing innovative and durable products. 

We are increasingly focusing on modular product development. This means our products are being designed so that individual components can be more easily replaced. This approach will potentially allow us in the future to offer spare parts or provide instructions for you to carry out minor repairs yourself. By doing this, we aim to extend the lifespan of our products while conserving resources. 

In addition, we are concentrating on more environmentally friendly production. This includes using more sustainable materials, reducing waste, and optimizing our production processes. Our goal is to create products that are not only functional and durable but also make a positive contribution to environmental protection. 

We realize this doesn't offer a direct solution to your current problem. However, we encourage you to visit our website or contact us directly for information on possible warranty claims or goodwill arrangements. In many cases, we can assist you within the terms of the warranty or offer alternative solutions.